True World Foods' Privacy Policy

True World Foods LLC and its subsidiaries (collectively, "TWF", "we," or "us") are committed to protecting the privacy of our customers' personal and/or private business information. This policy statement applies with respect to information that TWF collects from the TWF website ("WebSite"), located at www.trueworldfoods.com. Amendments, modifications or changes to this statement will be posted at this URL and will be effective when posted. Your use of this WebSite, and your continued use of this WebSite following the posting of any amendment, modification or change shall constitute your acceptance of the terms and conditions of this privacy policy, as so amended, modified or changed from time to time. TWF will endeavor to post any such amendments in a distinguishing color such as red or blue for a period of 30 days from such posting. It is your responsibility to check this policy from time to time for any amendments, modifications or changes.

Information Collected

We do not collect personally identifiable information about you, except when you provide it to TWF. For example, if you decide to complete a user registration form or survey, or sign up for a newsletter, you may be asked to provide certain information such as contact information (name, e-mail address, mailing address, and telephone number) or other information reasonably required. If you decide to place an order, we will need to know your delivery and billing address, credit card number, and expiration date. To protect your personal information, users registering at the WebSite must also enter a user name and password.

When you submit your personally identifiable information on this WebSite, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with such information.

The information you provide may be used by us to create and deliver to you our newsletters, catalogs, or surveys or other communications containing product information, promotions or information concerning your order.

We may use the information you provide in the aggregate form for internal business purposes, such as generating statistics and developing marketing plans. We will not sell or rent your personally identifiable information to third parties without your consent, except as disclosed in this Privacy Policy.

We may collect, store or accumulate certain non-personally identifiable information concerning your use of this WebSite, such as information regarding which of our pages are most popular. We may share or transfer such non-personally identifiable information with or to our affiliates, licensees and partners.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Use of Cookies and Log Files

We may place a "cookie" on your computer's hard drive so that we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary "session" cookies to help you shop. These cookies will expire when you leave the WebSite. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use our WebSite, but you may be limited in the use of some of the features. Some of our business partners, including those who advertise on our WebSite, may also use cookies on our WebSite. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use.

In addition, we may use IP addresses to analyze trends, administer our WebSite, track traffic patterns, and gather demographic information for aggregate use, as well as for credit fraud protection and risk reduction. Except as otherwise disclosed in this Privacy Policy, we will not use IP addresses in combination with your personally identifiable information without your prior consent.

When you visit this WebSite or view one of our emails, we may use pixel tags (also called "clear GIFS" or "clear graphics interchange formats"), tracking links and/or similar technology to note some of the pages you visit on our WebSite and personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

Third Parties

We may retain other companies and individuals to perform functions on our behalf. Examples include data analysis firms, customer support specialists, and order fulfillment companies. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.


The WebSite may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other WebSites. This Privacy Policy applies only to the information we collect on this WebSite. We encourage you to read the privacy policies of other websites you link to from our WebSite or otherwise visit.

Future Business Transactions

As we continue to develop our business, we might be involved in merger and acquisition transactions, including a sale of assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the WebSite you agree that your data may be transferred to third parties in connection with such merger and acquisition transactions.